Turn friction
to flow
A note-taker records what was said. Dilemma Solver reveals what it is really about: the two values colliding in your conversation.
Built on the dilemma thinking of Fons Trompenaars — more than 30 years of research into reconciling opposing values.
The thinking
We don’t take notes. We unlock choices.
Dilemma Solver listens to the tension beneath the conversation. That tension gets a name, a direction and a first step. Judgement stays with the people at the table.
either–or
One value wins. The other comes back later.
and–and
The compromise. Both values halved.
through–through
More of the one, precisely through the other.
Try a dilemma
Sound familiar?
Rule ↔ exception · Universalism · Particularism
The employer wants tomorrow.
The return-to-work plan prescribes an assessment and job-application training first. But an employer wants to take your candidate on trial tomorrow.
Sound familiar?
Pick a situation above. First ask yourself: what would you do? Then see what reconciliation looks like.
The reconciling question
How do I follow the plan by using the trial placement as the assessment?
First step
Turn the assessment criteria into observation points during the trial placement.
Businesslike ↔ involved · Neutral · Affective
Fear at the table.
In the intake you have to complete the file: questions, forms, agreements. But your client is ashamed of months at home and shuts down.
Sound familiar?
Pick a situation above. First ask yourself: what would you do? Then see what reconciliation looks like.
The reconciling question
How do I complete the file by taking the emotion seriously?
First step
Start with one open question about how things are now, and record it as the first finding.
Work ↔ whole life · Specific · Diffuse
It is never just work.
Your brief: in work within three months. But your candidate has debts, a sick parent and no childcare.
Sound familiar?
Pick a situation above. First ask yourself: what would you do? Then see what reconciliation looks like.
The reconciling question
How do I keep the focus on work by taking the whole life into account?
First step
Map in one overview what stands in the way of work, and who is already on it.
Skills ↔ papers · Achievement · Ascription
Craft without a diploma.
The employer asks for a vocational diploma. Your candidate does not have it, but has demonstrably worked at that level for ten years.
Sound familiar?
Pick a situation above. First ask yourself: what would you do? Then see what reconciliation looks like.
The reconciling question
How do I secure quality by looking at what someone can do?
First step
Ask the employer which three tasks the diploma must guarantee, and demonstrate them.
How it works
Record, analyse, resolve
Record
Record the conversation in the app. Save, share and play back.
AI analysis
The analysis draws the dilemmas out of the conversation and sets them against a library of 60,000+ diagnosed dilemmas.
Resolve dilemmas
For each dilemma you read what it is really about, what to discuss and which steps to take.
Secure by design
Transcription runs on the device itself. Audio never leaves your phone; only text moves on, through its own privacy filter. That is why a boardroom dares to use it.
Why Dilemma Solver
Not a note-taker
Note-takers capture words. Dilemma Solver exposes the issue.
Irreplaceable material
60,000+ diagnosed dilemmas from more than 30 years of practice.
Secure by design
Transcription runs on the device. The audio stays with you.
Enterprise-ready
Multitenancy, roles and permissions, SSO, audit trail, self-hosting.